How to improve your NPS and more.
Have you heard of NPS? The meaning is “Net Promoter Score” a measurement for customer satisfaction and willingness to share their satisfaction. Companies with higher NPS perform better, have happier and more committed employees as well as higher customer experience scores.
Together we search for your company’s gripping sense of purpose. We design and implement tailored improvement projects and programs.
1. Strategic marketing (analysis capability)
2. Operational marketing (action capability)